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August 29, 2001
Veteran Rewards Schedule Update
Posted to FYI:Since we began activating the Veteran Rewards system, we have been carefully monitoring the usage and performance of the Veteran Rewards hardware. The release has gone smoothly thus far, but we have found some connectivity issues with the rewards server. As more shards get rewards and the server is accessed more, these connectivity issues will result in packet loss, creating longer wait times for the rewards gump to appear, and for the reward selection to take place. If more shards are activated and the problem is left unfixed, it could eventually result in packet loss on the servers themselves, creating lag on the shards.
To resolve this problem before this happens, we will be temporarily halting the activation of Vet Rewards, and re-evaluating the current schedule for release. As previously scheduled, the system was successfully activated on the Pacific and Lake Superior shards today, but we were unable to activate them on Siege Perilous at this time. Shards that have previously had Vet Rewards activated will not lose the ability to choose those rewards, but the system will not be activated on any new shards until this is resolved.
The connectivity fix is receiving top priority, and we anticipate that this will be resolved soon. We will post a new schedule as soon as the problem has been resolved.
Posted by Hazard [EiC] at August 29, 2001 6:44 PM