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January 19, 2001

OSI: Veteran Rewards Release Schedule

The following was just added to FYI on the Ultima Online Web site:
Veteran Rewards Release Schedule

In an effort to provide optimal support for all shards as we release Veteran Rewards, we have tentatively rescheduled their release. We are currently targeting to release 12+ and 24+ month veteran rewards to all remaining shards following their Wednesday, January 24th maintenance period. Veteran rewards for these accounts will be activated on the Siege Perilous shard following its Friday, January 26th maintenance period.

Important! Veteran rewards are distributed by account, not character. You are granted a total number of rewards to be divided among characters on your account. If you do not normally play on a shard, you should not choose to accept rewards on that shard. Veteran rewards mistakenly chosen on the wrong shard will not, under any circumstances, be replaced or transferred.

To speed resolution of any support-related issues with Veteran Rewards, we recommend that you contact the Account Support department with any questions about account age discrepancies at uobilling@uo.com. Non-account related Veteran Rewards issues should be directed to uorewards@uo.com.

Posted by Keith at January 19, 2001 6:56 PM

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