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November 14, 2000

OSI: UO.com Message Boards Update

The following was just posted to FYI on the UO.com website:
UO.com Message Boards Update

Yesterday afternoon, the UO.com message boards suffered substantial server and database problems. Unfortunately, to resolve these problems, it was necessary for us to erase and rebuild the user database. We consider the message boards to be one of the most important and successful ways in which we communicate with the UO community, and it is with much regret that we have been forced to take such extreme action. However, after discussing possible alternatives, we feel this is the only way we can ensure that the issues will be resolved to complete satisfaction.

The message boards will remain closed for several more hours while we rebuild necessary administrative tools and functions, at which point they will be reopened to the public. It will be necessary to re-register your message board user name before posting, though you should be able to use your prior posting name. We will post specific instructions on the steps necessary to re-register once the boards have been opened.

Again, we regret the measures necessary to resolve this issue, and will be placing safeguards to ensure that this situation will not be repeated.

Posted by Keith at November 14, 2000 5:22 PM

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