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January 12, 2001
OSI: Sonoma Veteran Rewards Update
The following was posted to FYI on the Ultima Online web site:Sonoma Veteran Rewards Update
We have resolved the issues affecting Veteran Rewards on the Sonoma shard, and will be reactivating the rewards system. However, it is possible that during a brief period before rewards were deactivated, some players may have had the opportunity to receive more veteran rewards than they should have.
While we do have extensive tracking systems in place for Veteran Rewards, the issues that affected the Sonoma shard also affected the tracking systems, rendering the data from that short time period unavailable. While it would be technically possible to remove the Veteran Rewards system entirely and delete all rewards, and/or identify many of the accounts that may have more than their fair share of rewards, the resource drain in doing so would not only hold the release of Veteran Rewards to the remaining servers, but would require resources currently committed to Ultima Online: Third Dawn - resulting in a delay of that product as well. Without this data, we are unable to determine the number of accounts that may have received extra rewards during this time period.
After discussing the delay of other systems and the Third Dawn product against the possibility that some players may have received additional rewards during a short period of time, we have determined that the best possible solution at this time is to continue forward with the Veteran Rewards publish. The issue that caused this bug in the rewards system has been resolved and should not affect future publishes to other shards. At this time, we will not be addressing the possible extra rewards, but will continue to schedule the release of Veteran Rewards to the remaining shards.
Posted by Keith at January 12, 2001 9:46 PM